AI quality lead
Designs and runs the conversation testing. Writes the reports.
15 years in software quality: building test strategies, leading test teams, owning test budgets and introducing test automation, mostly in regulated industries. Has also run delivery and project portfolios beyond testing, so findings come with a realistic view of what a product team can fix and when.
Led the conversation testing of an AI companion for older adults before its launch, and built the PROBE method from that work.
- Focus
- Conversation testing of AI chatbots, risk analysis, test strategy, reporting
- Certifications
- ISTQB Advanced Test Manager, ISTQB Foundation, PRINCE2, Professional Scrum Master, IREB Certified Professional for Requirements Engineering, ITIL Foundation
- Background
- Engineering degree in computer science and a master’s degree in IT management